Credit Controller FTC 6 months

Location Surrey, United Kingdom
Sector FMCG
Type Contract
Pay Details £38000 - £40000 per annum + bonus
Reference PB8765_1570702670
Start Date ASAP
Status Active

Main Responsibilities:

Credit Control Management

Review credit applications and set appropriate credit limits in line with policy
Complete customer credit reviews in line with policy
Monitor trigger events for key accounts
Review and action blocked sales orders ensuring timely resolution and cross-functional engagement
Collections Management

Work with customers to ensure timely collection of overdue invoices
Issue proactive dunning communication to key accounts
Build relationships with customer AP contacts
Manage working capital through trade term compliance
Manage and mitigate bad debt and minimise bad debt provision
Dispute Management

Review and investigate logistics and pricing disputes for key accounts
Manage customer communications through to dispute resolution
Liaise with internal stakeholders (sales and logistics) to keep them informed of dispute status and escalate when necessary
Instruct BPO on dispute outcome for settlement processing

Respond to customer queries
Work with internal/external stakeholders including Financial Shared Services, Key Account Managers, Local Finance and BPO to proactively resolve issues and queries
Ensure accurate and timely month end reporting
Provide customer insights and reporting to key account manage
SAP Knowledge and Experience required

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